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Frequently Asked Questions

How do I buy ReturnsCloud?

What features do I get?

How much will ReturnsCloud cost me?

Is ReturnsCloud compatible with our current systems?

I bought ReturnsCloud and am having trouble installing it on my Salesforce.com account. How do I do this?

What if we don’t use Salesforce.com? Will ReturnsCloud still work?

What makes ReturnsCloud “enterprise” software?

What kind of assistance installing and getting up to speed will we get?

 

Frequently Given Answers

 

How do I buy ReturnsCloud?

Visit the ReturnsCloud listing on the Salesforce.com AppExchange.

What features do I get?

The features listed in our Details page are available to all customers.
Tell us in the Get A Free Quote page or in the Contact Us page which features would be helpful for you. We’ll be glad to talk you through which options will work best.

How much will ReturnsCloud cost me?

Visit our page to get a free quote. We’ll get back to you shortly!

Is ReturnsCloud compatible with our current systems?

Yes.
If you want a longer answer than that, visit our Integration Tools page.

I bought ReturnsCloud and am having trouble installing it on my Salesforce.com account. How do I do this?

Follow our instructions on how to install ReturnsCloud into a Salesforce.com account.

What if we don’t use Salesforce.com? Will ReturnsCloud still work?

Yes. In fact, if you don’t have Salesforce.com but purchase ReturnsCloud, you’re gaining access to Salesforce.com for no extra charge!

What makes ReturnsCloud “enterprise” software?

When comparing reverse logistics and product registration solutions, it’s important to be able to weed through the nonsense and just see what makes each product unique. Here’s our short list of what we see as our best, distinguishing features:
*We operate on the Force.com platform, and therefore offer every advantage that Salesforce.com (#1 in customer relationship management) offers its customers.
*Automation. Create workflow rules, sit back and let your business run itself. Make it easy on your customer service representatives.
*Easy to use. For you, getting up to speed is quicker with ReturnsCloud’s intuitive design. For your customers, an easy return process means happier customers.

What kind of support installing and getting up to speed will we get?

We’ll be there, every step of the way, making sure your transition goes as smoothly as possible.